How To Fix
Our Webmaster has been gathering a collection of Windows and hardware fix it guides.  Some guides are for ease of use and others are to correct problems.
3 Ways to Fix: Install Failed During First_Boot Sysprep Operation
http://www.infopackets.com/lists/lt.php?id=Z0xVAlEFSgAFVlJEUldTAAQC

7 Ways to Repair or 'Factory Reset' Windows 10
http://www.infopackets.com/lists/lt.php?id=Z0xSB1tKAgQCHVcJU19SCA

Ask Leo! - Backing Up A Machine That Won't Boot
https://askleo.com/backing-up-a-machine-that-wont-boot/?awt_l=K70Pb&awt_m=Ij5mRXY1opdfbL&utm_source=newsletter&utm_campaign=20180828&utm_medium=email&utm_content=featured

Ask Leo! #726 - Back Up Your Email Using Thunderbird
https://askleo.com/back-email-using-thunderbird/

Ask Leo! #723 - How Do I Recover My Facebook Password?
https://askleo.com/how_do_i_recover_my_facebook_password/?awt_l=K70Pb&awt_m=ImgdhRu0ppdfbL&utm_source=newsletter&utm_campaign=20180925&utm_medium=email&utm_content=featured

Ask Leo! #724 - How Do I Send an Email that Can't Be Traced Back to Me?
https://askleo.com/how-do-i-send-an-email-that-cant-be-traced-back-to-me/?awt_l=K70Pb&awt_m=JEER2dM1FpdfbL&utm_source=newsletter&utm_campaign=20181002&utm_medium=email&utm_content=featured

Ask Leo! - How Do I Uninstall and Reinstall Internet Explorer in Windows 10?
https://askleo.com/how-do-i-uninstall-and-reinstall-internet-explorer-in-windows-10/?awt_l=K70Pb&awt_m=JOOD8HScspdfbL&utm_source=newsletter&utm_campaign=20180814&utm_medium=email&utm_content=featured

Get to know Microsoft Edge
http://windows.microsoft.com/en-us/windows-10/getstarted-get-to-know-microsoft-edge-cortana

Getting started with Windows 10
http://windows.microsoft.com/en-us/windows-10/getstarted-whatsnew-cortana

Fix Windows Updates fail to install in Windows 7/8/10
http://www.thewindowsclub.com/windows-updates-fail-to-install

How to Back Up and Restore an Image File of Windows 10
http://www.pcmag.com/news/352300/how-to-back-up-and-restore-an-image-file-of-windows-10?utm_source=email&utm_campaign=lab-report=utm_medium=image

How to Cancel Windows 10 Reservation (Properly)
http://www.infopackets.com/lists/lt.php?id=Z0xRCVFKBQgEHVcJU19SCA

How to Disable Windows 10 Email Login
http://www.infopackets.com/lists/lt.php?id=Z0xSA1ZKAgIEHVcJU19SCA

How to: Use a Firewall to Block Full Screen Ads on Android
http://www.infopackets.com/lists/lt.php?id=Z0xVAlYBSgAEUVNEUldTAAQC

How to Fix: IAStorDataMgrSvc High CPU Usage
http://www.infopackets.com/lists/lt.php?id=Z0xVAFAOSggFURoJUlZaCAQ

How to Force Internet Explorer 11 as Default in Windows 10
http://www.infopackets.com/lists/lt.php?id=Z0xSB1FKAgQEHVcJU19SCA

How to enable 'Hey, Cortana' on Windows 10
http://www.cnet.com/how-to/how-to-enable-hey-cortana-on-windows-10

How to Fix: 'Access Denied' Folder on Mounted VMWare Virtual Disk
http://www.infopackets.com/lists/lt.php?id=Z0xVA1oGSgAFVVdEUldTAAQC

How to Fix: Acronis 2016 Won't Validate Backups, Show Progress
http://www.infopackets.com/lists/lt.php?id=Z0xVBVQFSgAHUF5EUldTAAQC

How to Fix: Activation Key Damaged (Scam)
http://www.infopackets.com/lists/lt.php?id=Z0xVBVYASgAHUVJEUldTAAQC

How to Fix: 'AMD Quick Stream Error: The license information to use this software is not found'
https://www.infopackets.com/news/9912/how-fix-amd-quick-stream-error-license-information-use-software-not-found

How to Fix: Another Installation is in Progress Error
http://www.infopackets.com/lists/lt.php?id=Z0xcA1JKAAEFHVcJU19SCA

How to Fix: 'Avast cannot be installed (directory not empty)' Error
http://www.infopackets.com/lists/lt.php?id=Z0xVA1EOSggNWRoJUlZaCAQ

How to Fix: BAD_POOL_CALLER Blue Screen of Death
http://www.infopackets.com/lists/lt.php?id=Z0xVAVUPSgkGVBoJUlZaCAQ

How to Fix: Can't Access Mapped Network Drive via Administrative Command Prompt
https://www.infopackets.com/news/10088/how-fix-cant-access-mapped-network-drive-administrative-command-prompt

How to Fix: Can't Boot from DVD or USB; Can't Install Windows
https://www.infopackets.com/news/9922/how-fix-cant-boot-dvd-or-usb-cant-install-windows

How to Fix: Can't Click Links in Outlook: 'Operation cancelled due to restrictions' Error
http://www.infopackets.com/lists/lt.php?id=Z0xVAFIGSgkCVBoJUlZaCAQ

How to Fix: Can't Convert Image to VHD: 'The vhd file could not be created or written to'
http://www.infopackets.com/lists/lt.php?id=Z0xVAVsDSgkAUBoJUlZaCAQ

How to Fix: Can't Delete Restore Points (C Drive Full)
http://www.infopackets.com/lists/lt.php?id=Z0xVA1UESgAFUFBEUldTAAQC

How to Fix: Can't Uninstall Winzip (Manual Removal, Automated)
http://www.infopackets.com/lists/lt.php?id=Z0xVAFMASgkCUBoJUlZaCAQ

How to Fix: Change Network from Public to Private in Windows 10
http://www.infopackets.com/lists/lt.php?id=Z0xSB1RKAgQDHVcJU19SCA

How to Fix: Combine PST Files - Free (Outlook 2007, 2010, 2013, 2016)
http://www.infopackets.com/lists/lt.php?id=Z0xVA1ADSggMVRoJUlZaCAQ

How to Fix: Computer Name Won't Resolve on Network (April Update)
http://www.infopackets.com/lists/lt.php?id=Z0xVAloESgAEVVZEUldTAAQC

How to Fix: Constant Spinning Cursor (Circle) in Windows
http://www.infopackets.com/lists/lt.php?id=Z0xVAFQGSggGUxoJUlZaCAQ

How to Fix: Constant Spinning Circle (Mouse Pointer) Asus Laptop
http://www.infopackets.com/lists/lt.php?id=Z0xVAFsGSggBURoJUlZaCAQ

How to Fix: CPU Not Compatible with Windows 10 Error
http://www.infopackets.com/lists/lt.php?id=Z0xRCVRKBQgDHVcJU19SCA

How to Fix: Disable Facebook Notifications in Windows 7, 8, and 10
http://www.infopackets.com/lists/lt.php?id=Z0xVAFoCSggAVRoJUlZaCAQ

How to Fix: Disable Firefox Top Sites
http://www.infopackets.com/lists/lt.php?id=Z0xVAlsOSgAEUlBEUldTAAQC

How to Fix: Disable Google Drive / Backup and Sync Popups when Inserting USB, DVD, or Smartphone
http://www.infopackets.com/lists/lt.php?id=Z0xVA1cCSgAFUVVEUldTAAQC

How to Fix: Disable 'Unsupported Hardware' Error when attempting to Download Windows Updates
http://www.infopackets.com/lists/lt.php?id=Z0xVAFEESgkNVBoJUlZaCAQ

How to Fix: Disable Windows 10 Email Notifications
http://www.infopackets.com/lists/lt.php?id=Z0xVA1oCSgAFVVNEUldTAAQC

How to Fix: 'Error 1317: Setup Cannot Create Directory' when Installing a Program
https://www.infopackets.com/news/9902/how-fix-error-1317-setup-cannot-create-directory-when-installing-program

How to Fix: FileZilla Server 'Failed to Retrieve Directory Listing
http://www.infopackets.com/lists/lt.php?id=Z0xVA1YESgAFUVFEUldTAAQC

How to Fix: Firefox 'This connection is untrusted' (appears Randomly)
http://www.infopackets.com/lists/lt.php?id=Z0xVAVYCSgkHUBoJUlZaCAQ

How to Fix: Fix 'I/O Device Error' (Hard Drive, SD Card, etc)
http://www.infopackets.com/lists/lt.php?id=Z0xVA1UASgAFU1ZEUldTAAQC

How to Fix: Gracefully Close Thunderbird using Batch Script
http://www.infopackets.com/lists/lt.php?id=Z0xVA1YASgAFUFdEUldTAAQC

How to Fix: Hide User Accounts on Windows 7, 8, 10 Login Screen
http://www.infopackets.com/lists/lt.php?id=Z0xVAFEFSgkNVxoJUlZaCAQ

How to Fix: HP Laserjet 1200 Won't Recognize in Windows 10
http://www.infopackets.com/lists/lt.php?id=Z0xVAlQGSgAEUF9EUldTAAQC

How to Fix (Permanently): Hundreds of Cab_XXX Files in C:\Windows\Temp
http://www.infopackets.com/lists/lt.php?id=Z0xVAFsPSggBWBoJUlZaCAQ

How to Fix: Internet Explorer 11 Won't Search from Address Bar
https://www.infopackets.com/news/9907/how-fix-internet-explorer-11-wont-search-address-bar

How to Fix: Remove JSCoinMiner Browser Malware (Step By Step)
http://www.infopackets.com/lists/lt.php?id=Z0xVAlABSgAFWVBEUldTAAQC

How to Fix: KB4056892, KB4058258 Won't Install; Other Updates Stuck
http://www.infopackets.com/lists/lt.php?id=Z0xVAlMESgAFVFJEUldTAAQC

How to Fix: Kodi Password Protect Folder / Content
http://www.infopackets.com/lists/lt.php?id=Z0xVBVIOSgAEV1BEUldTAAQC

How to Fix: Laptop Won't Turn On - The Definitive Step-by-Step Guide (published 20170224)
http://www.infopackets.com/lists/lt.php?id=Z0xVAVYFSgkHUBoJUlZaCAQ

How to Fix: Laptop Plugged in, Not Charging (New Laptop)
http://www.infopackets.com/lists/lt.php?id=Z0xVAFcPSggEUBoJUlZaCAQ

How to Fix: 'logilda.dll not found' Error When Booting Windows
http://www.infopackets.com/lists/lt.php?id=Z0xVAFYCSggEVxoJUlZaCAQ

How to Fix: Make Windows 10 Stop Flashing on Sound
http://www.infopackets.com/lists/lt.php?id=Z0xVA1ECSggNVRoJUlZaCAQ

How to Fix: Malwarebytes MBAMService.exe High CPU Usage
http://www.infopackets.com/lists/lt.php?id=Z0xVAFoFSggAVRoJUlZaCAQ

How to Fix: Minimize Thunderbird to Tray Bar (Not Task Bar)
https://www.infopackets.com/news/9992/how-fix-minimize-thunderbird-tray-bar-not-task-bar

How to Fix: MS Office Key Not Valid, Won't Activate
https://www.infopackets.com/news/9964/how-fix-ms-office-key-not-valid-wont-activate

How to Fix: No Sound - High Definition Audio Driver (Code 10)
http://www.infopackets.com/lists/lt.php?id=Z0xVAFsDSggBVBoJUlZaCAQ

How to Fix: OpenVPN Remote Desktop Not Working
http://www.infopackets.com/lists/lt.php?id=Z0xVAlMFSgAFVFJEUldTAAQC

How to Fix: OpenVPN Won't Resolve After April Update
http://www.infopackets.com/lists/lt.php?id=Z0xVAloFSgAEVVdEUldTAAQC

How to Fix: 'Open With' is Not Working
https://www.infopackets.com/news/10005/how-fix-open-not-working-fix-works

How to Fix: Outlook Cannot Send or Receive Emails
http://www.infopackets.com/lists/lt.php?id=Z0xVAFYFSggEVBoJUlZaCAQ

How to Fix: Properly Prep, then Force Install Windows 10 Anniversary Update
https://www.infopackets.com/news/9911/how-properly-prep-then-force-install-windows-10-anniversary-update

How to Fix: Remove Smart System Care Malware (Scam)
http://www.infopackets.com/lists/lt.php?id=Z0xVAFsHSggBUBoJUlZaCAQ

How to Fix: Remove Update_Windows.exe / Update.exe Virus (100% CPU Usage)
http://www.infopackets.com/lists/lt.php?id=Z0xVAFcCSggFVxoJUlZaCAQ

How to Fix: Send Encrypted Email to Gmail (Postfix, TLS, SSL Certificates)
http://www.infopackets.com/lists/lt.php?id=Z0xVA1ACSggMUhoJUlZaCAQ

How to Fix: Snap-in 'Pop up' Appears while Dragging Window (Dell, MSI)
https://www.infopackets.com/news/10070/how-fix-snap-pop-appears-while-dragging-window-dell-msi

How to Fix: The request could not be performed because of an I/O device error
https://www.infopackets.com/news/9847/how-fix-request-could-not-be-performed-because-io-device-error

How to Fix: "There is a problem with this website's security certificate" Error in IE, Edge
https://www.infopackets.com/news/9926/how-fix-there-problem-websites-security-certificate-error-ie-edge

How to Fix: 'This site can't be reached. The connection was reset.' Error
http://www.infopackets.com/lists/lt.php?id=Z0xVA1sPSgAFVVZEUldTAAQC

How to Fix: The Version of SQL Server Does Not Match Update
http://www.infopackets.com/lists/lt.php?id=Z0xVAVcESgkFWBoJUlZaCAQ

How to Fix: Touchpad Scroll Not Working in Windows 7, 8 and 10
http://www.infopackets.com/lists/lt.php?id=Z0xVA1IPSggCWBoJUlZaCAQ

How to Fix: Trojan Keeps Coming Back, Won't Remove
http://www.infopackets.com/lists/lt.php?id=Z0xcA1tKAAEBHVcJU19SCA

How to Fix: Uninstall OneDrive Permanently (Win10 Home, Pro)
http://www.infopackets.com/lists/lt.php?id=Z0xVBVsESgAHU1FEUldTAAQC

How to Fix: USB 'Safely remove hardware' icon missing
http://www.infopackets.com/lists/lt.php?id=Z0xVAFEPSgkMUBoJUlZaCAQ

How to Fix: WD My Book Read Only (Remove Write Protect)
http://www.infopackets.com/lists/lt.php?id=Z0xVBVIHSgAEVF9EUldTAAQC

How to Fix: 'We couldn't update the system reserved partition' Error (published 9/25/15)
http://www.infopackets.com/lists/lt.php?id=Z0xSBlFKAgcAHVcJU19SCA

How to Fix: Windows 10 Antivirus Missing, Not Compatible

https://www.infopackets.com/news/9653/how-fix-windows-10-antivirus-missing-not-compatible

How to Fix: Windows 10 Black Border (Shrinking Screen)
http://www.infopackets.com/lists/lt.php?id=Z0xSAlZKAgIEHVcJU19SCA

How to Fix: Windows 10 Clock Missing
https://www.infopackets.com/news/9916/how-fix-windows-10-clock-missing

How to Fix: Windows 10 Disable Password Expiration
http://www.infopackets.com/lists/lt.php?id=Z0xVAFUESggHVRoJUlZaCAQ

How to Fix: Windows 10 Desktop Icons Missing
http://www.infopackets.com/lists/lt.php?id=Z0xSBFZKAgUCHVcJU19SCA

How to Fix: Windows 10 Display Not Compatible when Upgrading
https://www.infopackets.com/news/9901/how-fix-windows-10-display-not-compatible-when-upgrading

How to Fix: Windows 10 Display Shifted; Screen Fuzzy

http://www.infopackets.com/lists/lt.php?id=Z0xSAldKAgIEHVcJU19SCA

How to Fix: Windows 10 Laptop Screen Fades (too dark)
https://www.infopackets.com/news/9896/how-fix-windows-10-laptop-screen-fades-too-dark

How to Fix: Windows 10 Sound Not Working
https://www.infopackets.com/news/9856/how-fix-windows-10-sound-not-working

How to Fix: Windows 10 Start Menu Not Working
http://www.infopackets.com/lists/lt.php?id=Z0xcA1FKAAEFHVcJU19SCA

How to Fix: Windows Cannot be Installed: the Selected Disk is GPT / MBR
http://www.infopackets.com/lists/lt.php?id=Z0xVA1IOSggCWRoJUlZaCAQ

How to Fix: Windows Mail: 'Your Outlook account settings are out of date' Error
http://www.infopackets.com/lists/lt.php?id=Z0xVAVoCSgkDURoJUlZaCAQ

How to Fix: Windows Photo Viewer Missing after Creators Edition Update
http://www.infopackets.com/lists/lt.php?id=Z0xVA1ICSggCVRoJUlZaCAQ

How to Fix: 'Windows Setup has Failed to Validate the Product Key' Error
http://www.infopackets.com/lists/lt.php?id=Z0xVA1IFSggCUhoJUlZaCAQ

How to Fix: Windows Stuck in a Reboot Loop (Windows 8 and 10)
http://www.infopackets.com/lists/lt.php?id=Z0xVA1oOSgAFVV9EUldTAAQC

How to Fix: Windows Upgrade Assistant Stuck at 99%
https://www.infopackets.com/news/9921/how-fix-windows-upgrade-assistant-stuck-99

How to Fix: Windows 10 Upgrade Failed Error 80240020
http://www.infopackets.com/lists/lt.php?id=Z0xSAFZKAgMEHVcJU19SCA

How to Fix: Windows 10 Webcam Not Working
https://www.infopackets.com/news/9917/how-fix-windows-10-webcam-not-working

How to Fix: Your Computer is Infected, Call This Number (Scam)
https://www.infopackets.com/news/9686/how-fix-your-computer-infected-call-number-scam

How to prepare for an upgrade from Windows 7/8 to Windows 10, 12 minutes from 6/1/15
https://www.youtube.com/watch?v=nuCpdlMFvUY

How to Prevent Ransomware in 2018 - 10 Steps
http://www.infopackets.com/lists/lt.php?id=Z0xVAlQDSgAEU1JEUldTAAQC

How to print a directory list in Windows
http://www.online-tech-tips.com/computer-tips/print-list-of-files-in-directory/

How to Remove Windows.old and $Windows.BT Folders in Windows 10
https://www.infopackets.com/news/9654/how-remove-windowsold-and-windowsbt-folders-windows-10

How to Reserve Windows 10 Upgrade (Free)
http://www.zdnet.com/article/how-to-turn-your-windows-10-upgrade-into-an-iso/?tag=nl.e541&s_cid=e541&ttag=e541&ftag=TRE7ce1dc9

How to resize space in the system reserved partition when error “Not enough space in System Reserve” stops Windows 10 installation
https://www.youtube.com/watch?v=i26dSLLufro

How to roll back Windows 10 to Windows 7/8, 4 minutes from 6/6/15
https://www.youtube.com/watch?v=UIj1H_6R7-k

How to turn your Windows 10 upgrade files into an ISO disk image
http://www.zdnet.com/article/how-to-turn-your-windows-10-upgrade-into-an-iso/?tag=nl.e541&s_cid=e541&ttag=e541&ftag=TRE7ce1dc9

How to: Use a Firewall to Block Full Screen Ads on Android
http://www.infopackets.com/lists/lt.php?id=Z0xVAlYBSgAEUVNEUldTAAQC

Widows File Explorer Tips and Shortcuts
http://www.zdnet.com/article/windows-10-tips-tricks-secrets-and-shortcuts-file-explorer/?tag=nl.e541&s_cid=e541&ttag=e541&ftag=TRE7ce1dc9

Windows 10 demo, 33 minutes from 5/5/15
https://www.youtube.com/watch?v=VTkvN51OPfI

Win 10 preview, 7 Minutes from 6/1/15
https://www.youtube.com/watch?v=Wwc5jKc-EgE

Windows 10 Upgrade: Can I choose 32-bit or 64-bit?
https://www.infopackets.com/news/9629/windows-10-upgrade-can-i-choose-32-bit-or-64-bit

Windows 10 Upgrade: Can I keep my Old Windows Install?
http://www.infopackets.com/lists/lt.php?id=Z0xRCVBKBQgEHVcJU19SCA

Window 10 Upgrade Now Works with Windows 7, 8 Keys
https://www.infopackets.com/news/9722/windows-10-upgrade-now-works-windows-7-8-keys

You’ve got questions about Windows 10, I’ve got answers from 7/29/15
http://www.zdnet.com/article/windows-10-youve-got-questions-ive-got-answers/?tag=nl.e539&s_cid=e539&ttag=e539&ftag=TRE17cfd61
















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